Privacy Policy

This website is an independent marketing website managed by an authorised marketing agent appointed to promote and market Causewayz Square @ JBCC.

Unless expressly stated, this website is not the official corporate website of EXSIM Group.

We process personal information in accordance with the Malaysian Personal Data Protection Act 2010 and other applicable laws and regulations.

We may collect the following information when you submit an enquiry, request project information, or interact with this website:

• Full name
• Phone number
• Email address
• Preferred contact method
• Property enquiry details
• Preferred unit type
• Budget range, if voluntarily provided
• Appointment or viewing request details
• Messages or questions submitted by you
• Consent to receive property-related communication
• Project name connected to your enquiry
• Source of your enquiry
• Page or website URL from which the enquiry was submitted
• Date and time of submission

You are responsible for ensuring that the information you provide is accurate, complete, and current.

When you visit or interact with this website, certain technical information may be collected automatically, including:

• IP address
• Device type
• Operating system
• Browser type
• Language settings
• General location based on IP address
• Pages visited
• Time spent on the website
• Buttons and links clicked
• Referring website or traffic source
• Advertisement interaction data
• Form submission and conversion data
• Cookie and similar technology information

This information is generally used to understand website performance, improve user experience, and measure advertising results.

We may collect information through:

• Website enquiry forms
• Brochure and pricing request forms
• Popup enquiry forms
• WhatsApp buttons and messages
• Phone calls
• Email enquiries
• Sales gallery or appointment requests
• Google Ads
• Google Analytics
• Google Tag Manager
• Conversion tracking tools
• Cookies and similar technologies
• CRM or lead management systems
• Zapier and other form-processing or automation services
• Landing page and advertising performance tools

We may use your personal information to:

• Contact you about Causewayz Square @ JBCC
• Respond to your questions and enquiries
• Send the requested brochure, floor plan, price package, or project information
• Provide the latest unit availability
• Provide promotional and package updates
• Arrange sales gallery visits, viewing appointments, or consultations
• Follow up on your property enquiry
• Assist with the property purchase process
• Connect you with an authorised sales representative
• Connect you with a bank or loan consultant when requested
• Maintain sales and customer service records
• Improve our website and enquiry process
• Measure advertising and marketing performance
• Understand how visitors use this website
• Prevent spam, fraud, misuse, or security threats
• Comply with legal and regulatory requirements
• Exercise or defend legal rights where necessary
• We will only use your personal information for purposes connected with your enquiry, our property marketing activities, and other purposes permitted by law.

By submitting your information and giving your consent, you agree that we may contact you regarding Causewayz Square @ JBCC and related property enquiries through:

• Phone call
• WhatsApp
• SMS
• Email
• Other communication channels provided by you

Marketing communication may include:

• Brochures and floor plans
• Pricing and package information
• Unit availability
• Promotion updates
• Appointment reminders
• Project progress and launch updates
• Relevant property information

You may ask us to stop sending marketing messages at any time by:

• Replying “STOP”
• Contacting us through WhatsApp
• Emailing us
• Calling the contact number provided in this Privacy Policy

Withdrawing your marketing consent will not affect information already processed lawfully before the withdrawal.

We may share your personal information with parties that need the information to respond to or manage your enquiry, including:

• EXSIM Group
• The official project developer or vendor
• The authorised project sales team
• Developer-appointed sales representatives
• Property sales and marketing partners
• Bank or loan consultants, when requested
• CRM and lead management service providers
• Zapier and other automation service providers
• Email, SMS, phone, or messaging service providers
• Website developers and maintenance providers
• Website hosting providers
• Cloud storage and data-processing providers
• Google Ads, Google Analytics, and related advertising platforms
• Professional advisers, including lawyers and accountants
• Government, regulatory, or enforcement authorities when required by law
• These parties may process your information only for the relevant service, enquiry, marketing, operational, or legal purpose.

We do not sell or rent your personal information to unrelated third parties.

When your enquiry is shared with EXSIM Group, the official developer, or a developer-appointed representative, your personal information may also be processed according to their own privacy and personal data policies.

You may refer to EXSIM Group’s official Personal Data Notice for information about how EXSIM Group processes personal data:

https://exsim.com.my/personal-data-general-notice/

This website is not responsible for changes made to EXSIM Group’s separate privacy notice or data-processing practices.

Website enquiry forms may use Zapier or a similar automation service to transmit the information you submit to our sales, communication, spreadsheet, email, or CRM systems.

Information transmitted may include:

• Name
• Email address
• Phone number
• Project name
• Enquiry source
• Page URL
• Button or form used
• Submission date and time
• Consent status

Zapier and similar service providers may process or temporarily store information using cloud infrastructure located inside or outside Malaysia.

We take reasonable steps to use service providers that provide appropriate data protection and security measures.

This website may use:

• Google Ads
• Google Analytics
• Google Tag Manager
• Google conversion tracking
• Remarketing or advertising tags
• Similar website performance technologies

These tools may collect information such as:

• Page visits
• Device and browser information
• Traffic source
• Advertisement interactions
• Button clicks
• Form submissions
• Conversion events
• Approximate location

Website usage behaviour

This information helps us understand which advertisements and website sections are useful to visitors and allows us to improve marketing performance.

Google may process data according to its own privacy policies and service terms.

Cookies are small files stored on your device when you visit a website.

We may use cookies and similar technologies to:

• Allow the website to function properly
• Remember visitor preferences
• Understand website traffic
• Measure advertisement performance
• Track enquiry conversions
• Detect spam or misuse

Improve website content and user experience

Cookies may include:

• Essential cookies
• Analytics cookies
• Advertising cookies
• Performance cookies
• Third-party cookies

You may block or delete cookies through your browser settings. However, some website features may not work correctly if cookies are disabled.

Where required, we may request your consent before placing non-essential cookies on your device.

When you click a link to WhatsApp, Google Maps, social media, the developer’s website, or another third-party platform, that platform may collect and process information according to its own privacy policy.

We do not control the privacy, cookies, security, or information-handling practices of third-party platforms.

You should review the privacy policy of the relevant third-party service before providing personal information.

Some service providers used by this website may store or process information outside Malaysia.

This may include cloud hosting, analytics, advertising, automation, CRM, communication, or data-storage service providers.

Where personal information is transferred outside Malaysia, we will take reasonable steps to ensure that it is handled with appropriate protection and in accordance with applicable data protection requirements.

We take reasonable administrative, organisational, and technical measures to protect personal information from:

• Unauthorised access
• Accidental loss
• Misuse
• Unauthorised disclosure
• Alteration
• Destruction

Security measures may include restricted access, account authentication, service provider controls, and secure cloud systems.

However, no internet transmission or electronic storage method is completely secure. We cannot guarantee absolute security when information is transmitted online.

We may retain your personal information for as long as reasonably necessary to:

• Respond to your enquiry
• Provide follow-up services
• Manage the property sales process
• Maintain customer and business records
• Measure marketing performance
• Resolve complaints or disputes
• Comply with legal and regulatory requirements

When personal information is no longer reasonably required, we may delete, anonymise, or securely dispose of it, subject to applicable legal and business record requirements.

Subject to applicable Malaysian law, you may request to:

• Access personal information held about you
• Correct inaccurate or incomplete information
• Update outdated information
• Withdraw consent for marketing communication
• Limit certain uses of your personal information
• Request deletion of your personal information
• Ask how your information is being used
• Ask which parties may have received your information
• Make a complaint about the handling of your information

We may need to verify your identity before processing a personal data request.

Certain requests may be subject to legal exceptions, record-keeping requirements, or other permitted limitations.

Please provide enough information for us to identify your enquiry and process your request.

This website is intended for adults interested in property information.

We do not knowingly collect personal information from children. If you believe that a child has submitted personal information through this website, please contact us so that appropriate action can be taken.

You should ensure that the information you submit is accurate and not misleading.

Please contact us if your contact details or other relevant information change so that we can update our records.

We may update this Privacy Policy from time to time to reflect:

• Changes to the website
• New marketing or analytics tools
• Changes to service providers
• Changes to our data-processing practices
• Changes to legal or regulatory requirements

The latest version will be published on this website with the updated date.

Your continued use of the website after an update means that you acknowledge the revised Privacy Policy.